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555 Bryant Street, #369
Palo Alto, CA  94301

(650) 795-0100    Main number with auto-attendant
(650) 795-0101    Sales and information
(650) 795-0199    Technical Support
(650) 795-0110    Fax

The NetWork Focus
Difference

Providing support after the installation is a key part of the services provided by NetWork Focus. We utilize both industry standard network monitoring tools and proprietary tools which provide an in-depth view of the status of both the network and the individual workstations.

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What are our Best Practices?

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    Proactive Service
    We focus on proactive service, to fix problems before they cause breakage.
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    Real Time Response
    We deliver real time response using remote management systems.
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    Standardized Network Solutions
    We standardize network solutions to reduce complexity.
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    Reduce Helpdesk Issues
    We consistently reduce helpdesk issues by fixing the root cause of problems.

How do we work?

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    Personalized Service
    We provide personalized service tuned to your business and your systems.
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    Expert Support Engineeers
    Our expert support engineers can handle issues from simple to complex, often in one phone call or email.
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    Tailored Services Hours
    We tailor service hours to meet the needs of our clients.
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    Minimize Business Impact
    We work with our customers to schedule disruptive upgrades and maintenance outside of normal work hours to minimize business impact.

What is Unique about NetWork Focus?

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    Your 3rd Party “Employee”
    We are a third party firm providing the focused, consistent service you would expect of your best employees.
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    All Inclusive Pricing
    We bundle services to provide one, all-inclusive price.
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    Purchase Recommendations
    We are closely involved in purchase recommendations and we can provide economical pricing, delivery, and installation for quick implementation.
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    Performance and Pricing Expertise
    We are equally able to talk about product performance and market pricing.
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    Strategic and technical perspectives
    We can move comfortably between high level strategic perspectives and the detailed level technical perspectives.

What Clients Have To Say

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In the 12 years NetWork Focus has managed our technology, my company, Delphon has grown from a single division of 45 employees to 4 divisions and 150 employees. Led by Homer Jamison, NetWork Focus has planned and managed our infrastructure growth during that time. Without exception their service has been professional and timely. NetWork Focus provides on site and remote support, and monitors and manages our systems on a 24/7 basis. Our service expectations are continually exceeded, well beyond agreed levels. We’ve had emergencies that could have been disastrous were it not for their quick response and dedicated service. Our labor lost due to technology failure has been minimal. This team takes the lead with proactive service, thereby preventing problems before they occur.
Jim Bly, VP & CFO
Delphon Industries LLC
Homer Jamison came to the rescue of Ronald McDonald House at Stanford over 10 years ago. Our network was in a mess as we attempted to switch to a mixed platform of Mac's and PC's and were experiencing constant crashes. Within a week he had stabilized our environment, laid out a plan for some essential and affordable equipment purchase and redeployment of existing equipment. Within a month we had a solid and stable network platform to work from. Ten years later, and in this highly communicative technologic environment, the highly competent NetWork Focus staff has seen us through advancements, upgrades and hiccups enabling us to do our jobs in the best fashion, a highly functional network environment. Great planning, solid recommendations and affordable deployment have made Network Focus an essential part of our business continuity.
Paul McNabb, Development Officer
Ronald McDonald House at Stanford
As a company, NetWork Focus applies a level of energy and passion to their work that is truly uncommon. The firm’s founder, Homer Jamison, is available at all hours and able to quickly switch among the most detailed or the highest level of subjects. I find especially valuable his ability to quickly quote accurate prices on the entire range of hardware and software items and his suggestions on lower cost alternatives. Network Focus goes beyond fixing things that break; they are constantly thinking about the overall IT strategy and are in sync with my company's mission. They will not automatically agree but will push you to think through your strategy. Their high standard of quality and efficiency encourages a similar high standard in all areas that are affected by IT. With them as our partner, they make my company better and they do it at a reasonable and predictable cost. I would not hesitate to recommend NetWork Focus to anyone that relies on technology in their business.
Steve Leen, Executive Vice President & Chief Financial Officer
Avidbank
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